Debt Collection Specialist 1020102 B
Position : Debt Collection Specialist
Job Number : 1020102 B
Location : Calgary, AB
Type : Full-time, Permanent
Salary: Base hourly wage plus highly competitive bonus structure
-50% Rental Discount
-Company Paid Dental, Vision and Health Care Benefits (including family)
-Group Benefits- AD&D, Short & Long Term Disabilities, Life insurance (including family)
Mainstreet Equity Corporation is a distinguished real estate company which is publicly traded on Toronto Stock Exchange (TSX). Its business focus is on acquisition & upgrading of residential properties and managing its own portfolio of over 14,000 residential apartments in six major cities across Western Canada.
We are looking for a reliable Debt collector to contact debtors and claim outstanding debts for Mainstreet Equity Corp. You will be responsible for recovering the money owed in as little time as possible.
This position can be stressful and difficult. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
Key Duties and Responsibilities
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Locate and contact debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary
- Comply with requirements when legal action is unavoidable
Qualifications and Requirements
- Proven experience as debt collector
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements
- Working knowledge of MS Office and databases
- Excellent communication and people skills
- Apt in negotiating and persuading
- Ability to be polite and compassionate without lacking confidence
- High school diploma is required
- Must be willing to work at least 1 Saturday per month
- Must successfully complete a security clearance
How to Apply
If this sounds like you, we encourage you to submit your cover letter and resume quoting "Job No. 1020102 B" in the subject line to our email address. Visit our website for more information (www.mainst.biz).
Although we thank all applicants for applying, only those considered for further discussion will be contacted.
Mainstreet Equity Corporation
Corporate Head Office
305 - 10 Ave SE
Fax: (403) 266-8867
*Mainstreet Equity Corporation is an equal opportunity employer.